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Customer Agreement

Define a comprehensive agreement on the terms of the relationship between dealers and the company, as well as account management!

Protocol Version

v3.0

Last revision

10 01, 2025

Effective Date

10 01, 2025

1. Parties to This Agreement

This Client Agreement (“Agreement”) is entered into on the date specified below between:

Company:

  • Company Name: Excellence Traders Limited
  • Type: Proprietary Trading Firm
  • Email: excellence_demo_@tutamail.com
  • Website: https://excellencebtc.com

Client (Trader):

  • Individual or Entity: As specified during registration
  • Trading Experience: As declared during onboarding
  • Risk Profile: Assessed during KYC
  • Verification Status: Fully verified and approved
  • Jurisdiction: As per provided documentation

2. Nature of Business Relationship

2.1 Proprietary Trading Arrangement

Excellence Traders Limited operates as a proprietary trading firm, providing simulated trading capital to qualified traders. This relationship is characterized by:

  • The Company retains ownership of all trading capital
  • The Trader operates as an independent contractor, not an employee
  • All trading activities are conducted on a simulated trading platform
  • Profit sharing based on pre-agreed arrangements
  • No guarantee of profits or trading success

2.2 Evaluation and Funding Process

The business relationship involves several stages:

  • Evaluation Phase: Traders demonstrate skills through challenge programs
  • Verification Phase: Review of trading performance and rule compliance
  • Funding Phase: Access to funded trading accounts upon successful completion
  • Performance Monitoring: Ongoing evaluation of trading activities

2.3 Independent Contractor Status

The Trader acknowledges and agrees that:

  • No employment relationship exists between the parties
  • The Trader is responsible for their own tax obligations
  • No employee benefits are provided
  • Trading schedules and methods are determined by the Trader
  • The Company does not provide investment advice

3. Account Types and Funding Allocation

3.1 Evaluation Accounts

During the evaluation phase, Traders have access to:

  • Simulated trading capital ranging from $5,000 to $200,000
  • Real market conditions with live price feeds
  • Professional trading platforms (MT4, MT5, cTrader, or proprietary)
  • Access to major forex pairs, commodities, indices, and cryptocurrencies
  • Real-time performance monitoring and reporting

3.2 Funded Trading Accounts

Upon successful completion of the evaluation, Traders receive:

  • Access to funded trading accounts with real profit potential
  • Capital allocation based on evaluation performance
  • Continued access to professional trading infrastructure
  • Regular profit-sharing payouts
  • Opportunities for account scaling based on performance

3.3 Account Scaling and Growth

Successful Traders may be eligible for:

  • Increased account sizes based on consistent profitability
  • Enhanced profit-sharing arrangements
  • Access to additional trading instruments
  • Priority customer support and services
  • Invitations to exclusive trader programs

4. Trading Rules and Risk Management

4.1 Risk Parameters

All trading activities must adhere to the following risk management rules:

  • Challenge Type | Daily Drawdown | Total Drawdown | Profit Target
  • Instant Funding | 4% | 8% | 10% (First Payout)
  • One-Step Challenge | 4% | 8% | 10%
  • Two-Step Challenge | 5% | 10% | 5% (Phase 1), 8% (Phase 2)

4.2 Trading Restrictions

The following restrictions apply to all trading activities:

  • No holding positions over weekends (if specified)
  • Maximum position size limits based on account balance
  • No trading during high-impact news events (if specified)
  • No hedging between multiple accounts
  • Compliance with minimum trading day requirements

4.3 Performance Monitoring

The Company continuously monitors:

  • Real-time trading performance and risk metrics
  • Compliance with established trading rules
  • Pattern recognition for prohibited practices
  • Account equity and drawdown levels
  • Trading frequency and market exposure

5. Profit Distribution and Payment Terms

5.1 Profit Sharing Structure

Profit distribution for funded trading accounts is as follows:

  • Initial Phase
  • Trader: 80%
  • Excellence Traders Limited: 20%
  • Minimum Payout: $50
  • Processing Time: 1-3 business days
  • After First Payout
  • Trader: 90%
  • Excellence Traders Limited: 10%
  • Minimum Payout: $50
  • Processing Time: 1-3 business days

5.2 Payment Schedule

Profit distributions are processed according to the following schedule:

  • Bi-weekly withdrawal requests for funded accounts
  • Minimum holding period of 14 days after account funding
  • Automatic processing for amounts exceeding the minimum threshold
  • Manual review for large or unusual withdrawal requests
  • Potential delays during holidays and weekends

5.3 Payment Methods

Available payment methods include:

  • Bank wire transfer (1-5 business days)
  • Cryptocurrency payments (processed same day)
  • Digital payment platforms (PayPal, Skrill, Neteller)
  • Availability of payment methods varies by jurisdiction
  • Fees may apply depending on the payment method

5.4 Tax Considerations

Important tax information for Traders:

  • Traders are responsible for all tax obligations in their jurisdiction
  • The Company may issue tax documents upon request
  • Professional tax advice is recommended
  • Withholding taxes may apply in certain jurisdictions
  • Record-keeping is the responsibility of the Trader

6. Technology and Platform Access

6.1 Trading Platforms

The Company provides professional trading platforms, including:

  • MetaTrader 4 (MT4) with custom indicators and EAs
  • MetaTrader 5 (MT5) with advanced order types
  • cTrader platform with advanced charting
  • Proprietary trading platform (if available)
  • Mobile applications for iOS and Android

6.2 Market Data and Infrastructure

Traders have access to:

  • Real-time market data feeds from Tier-1 liquidity providers
  • Low-latency execution with minimal slippage
  • Comprehensive historical data for backtesting
  • News feeds and economic calendar integration
  • Advanced charting tools and technical indicators

6.3 System Requirements and Availability

Platform access is subject to:

  • Stable internet connection requirement
  • Compatible operating systems and browsers
  • Scheduled maintenance windows with prior notice
  • 99.5% uptime target (excluding scheduled maintenance)
  • 24/5 technical support during market hours

7. Compliance and Regulatory Matters

7.1 Regulatory Compliance

Excellence Traders Limited operates in full compliance with:

  • Financial services regulations in our jurisdiction
  • Anti-Money Laundering (AML) requirements
  • Know Your Customer (KYC) procedures
  • Data protection and privacy laws
  • International sanctions and compliance requirements

7.2 Client Obligations

Traders must comply with:

  • Accurate disclosure of personal and financial information
  • Ongoing compliance with identification requirements
  • Reporting significant changes in circumstances
  • Adherence to all applicable laws and regulations
  • Cooperation with compliance reviews and audits

7.3 Record-Keeping

The Company maintains comprehensive records of:

  • All client communications and transactions
  • Trading activities and performance metrics
  • Compliance documentation and procedures
  • Risk management and monitoring activities
  • Financial transactions and profit distributions

8. Account Termination and Dispute Resolution

8.1 Voluntary Termination

Traders may terminate their accounts by:

  • Providing 30 days’ written notice
  • Closing all open trading positions
  • Settling all outstanding debts
  • Requesting final profit distribution
  • Returning any materials provided by the Company

8.2 Involuntary Termination

The Company may terminate accounts for:

  • Breach of trading rules or risk parameters
  • Violation of this Agreement or Terms of Service
  • Fraudulent or illegal activities
  • Failure to comply with compliance requirements
  • Extended periods of account inactivity

8.3 Dispute Resolution Process

Disputes are resolved through:

  • Initial contact with the customer support team
  • Escalation to compliance and legal departments
  • Good-faith negotiations between the parties
  • Mediation by an independent third party if needed
  • Binding arbitration as a final resort

9. Amendments and Modifications

9.1 Agreement Updates

The Company may amend this Agreement under the following conditions:

  • 30 days’ written notice in advance
  • For regulatory compliance reasons (effective immediately)
  • To improve service quality or security
  • To clarify existing terms and conditions
  • Subject to client acceptance of material changes

9.2 Client Acceptance

Continued use of services after notification constitutes acceptance of changes.

9.3 Individual Modifications

Individual account modifications may apply to:

  • High-performing traders with a strong track record
  • Institutional clients with specific requirements
  • Special circumstances approved by management
  • Regulatory or compliance accommodations

Agreement Acceptance

By registering and using Excellence Traders Limited services, you acknowledge that you have read, understood, and agree to be fully bound by this Client Agreement.
For questions regarding this Agreement, please contact our legal team at excellence_demo_@tutamail.com

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Payout Time
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